After-hours, automated
Every after-hours call, answered
On Call Agent answers every call outside business hours, triages the issue in the caller's own language, and pages your on-call team — until someone responds. No voicemail, no missed pages.
An AI agent answers
A natural-sounding voice agent picks up every after-hours call, greets the caller, and captures who they are and what's wrong — no voicemail, no missed calls.
Smart escalation
Pages your on-call team in order — by phone call and email — until someone responds, and gives every caller a case number to reference.
Speaks their language
Automatically detects and converses in the caller's language — English, Spanish, French and more — so every caller is understood, clearly.